Case Study

Arvato Supply Chain Solutions Optimizes Utilization Of Resources And Gates With myleo / dsc

Fast implementation and results thanks to cloud technology myleo / dsc

Arvato has already been relying on myleo / dsc since 2019. The logistics service provider went in search of a tool for its customers to manage incoming and outgoing time slots for goods receipts and goods issues. Arvato found what it was looking for with our 360° logistics platform. In addition to the use of our time slot solution myleo / slot, a management of capacities behind the ramp was of particular interest.

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Arvato Bertelsmann Supply Chain Solutions

The Bertelsmann subsidiary Arvato Supply Chain Solutions is an international service provider in the field of supply chain management. Globally renowned companies from a wide range of industries rely on its portfolio of solutions – from telecommunications providers, pharmaceuticals and medical technology manufacturers to banks and insurance companies as well as e-commerce, IT and Internet providers.

Simplified Yard Processes

The problem was outlined in a brief preliminary project study: The time slots for loading and unloading the means of transport are to be made available in such a way that workload and required resource input can be smoothed over the opening hours. At critical times, the bottleneck in the overall process-related picture is not the gates themselves, but the staging areas and goods receiving zones. In many cases, the gates are free, but are not yet available for further loading and unloading due to the clearing time behind the gates. With the introduction of myleo / dsc, it is now possible to match the use of resources to the expected workload and to harmonize the workload with the occupancy of areas and gates.

Transparency thanks to an integrated time slot booking system

As a logistics service provider, Arvato is particularly dependent on reliable information from customers and partners. The exact delivery date plays a central role here. When can the loading or unloading process and the removal or storage process be scheduled for? What capacities must be made available for this?

Transparency in the delivery process enables exact reservation of gate and area. Limiting the number of time slots available can help to smooth out capacity utilization over the opening hours.

User-friendliness Of Self-explanatory Processes

In addition to process optimization for goods receipts and issues, the easy-to-understand user interfaces and simple master data creation were also of enormous importance. Arvato is able to add external process participants quickly and easily. An invitation function can be used to ask untrained third parties to book time slots. The logistics service provider can also fine-tune user privileges, such as blocking and releasing areas, or make reservations in the form of regular time slots for specific customers.

A file upload is available for exchanging process-relevant information, and a maintenance view allows administrators to place freely configurable extension fields at the slot and declare them as mandatory fields, for example.

Extremely Short Implementation Time

The project, which was carried out exclusively with the logistics department, was characterized in particular by the extremely short time required for parameterization. In an agile workshop, processes and requirements were defined and the necessary settings were made. The workshop was preceded by an initial gathering of information with the help of a standardized questionnaire and system preparation on the part of leogistics.

Following the meeting, our client already had a functioning system available. After just a few hours, the agreed scope of services was fully available to Arvato Supply Chain Solutions. After the initial start-up, the client was able to make further adjustments himself. This was rounded off by end-user training, in which Arvato was already able to provide support due to its easy-to-use approach.

We Still Have A Lot Of Plans!

As part of further process optimization, Arvato Supply Chain Solutions would next like to focus on inbound processes. Our myleo / supply solution is intended to enable clients to notify quantities and vehicles. The ability to use this to make forecasts about storage space requirements and central handling resources is essential for logistics service providers. The next step, and thus an improvement in process integration, is the connection of myleo / dsc to the merchandise management system.

In addition, Arvato sees enormous potential in the use of self-check-in terminals. Drivers register upon arrival and reference the previously notified delivery or pickup. By integrating the driver into the registration process, waiting times are to be avoided and the robustness of the process increased.

Thanks For The Trust

After the first weeks of use, our client already reported positive feedback and initial successes in terms of improved resource management of gates and areas. We were very pleased about this. We are happy to accompany our client in the next steps to fully digitalize the logistical processing with their customers.

"We immediately found ourselves in the approach of leogistics and in the solution portfolio of myleo / dsc. Short implementation times, fast results. That's what makes a good software today."



Are you interested in state-of-the-art logistics solutions? Then I am your contact person. I look forward to your call or your message via contact form.

Christiaan Carstens Portrait

Christiaan Carstens
Member of the Management Board

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