Case Study

Fresh Ideas For Fresh Products: Rücker Dairy Reduces Waiting Times At Loading Points

In order to remain fit for the future, Rücker dairy in northern Germany took a close look at its logistical processes. This became necessary not least due to the increasing number of transports and the increasing importance of the factor time in logistics. Since summer 2020, the dairy has been planning and managing its loading points with myleo / slot, the door/dock appointment scheduling software from leogistics GmbH.

The introduction of myleo / slot in Aurich means that loading operations are organized centrally and in a single system. Paper and Excel-based planning are now a thing of the past. For the warehouse’s dispatchers, cooperation with the freight forwarders in time slot planning enables optimization of all door activities.


Rücker dairy with locations in Aurich (Rücker GmbH) and Wismar (Ostsee-Molkerei Wismar GmbH) has stood for northern German milk and cheese expertise for around 130 years. The family-owned company is the quality and market leader in North German naturally matured cheese specialties and supplies customers worldwide in addition to the German and European retail trade. Rücker in Aurich is considered one of the largest shepherd’s cheese producers in Europe.

leogistics Enables "Help For Self-help"

leogistics was commissioned with the goal of enabling external service providers to book time slots independently. However, the dairy’s specialist department was to retain sovereignty over the time slot rules.

When configuring the cloud solution, leogistics worked closely with Rücker to use the “rapid approach”. This is a methodology that enables clients to put the new solution into operation largely on their own, without having to forego options for adapting it to their own processes. leogistics carried out the basic configuration for Rücker and trained the key user in myleo / slot. This laid the foundation for internal workshops, which were conducted by Rücker itself and aimed at a final, fine-tuned configuration.

High Satisfaction Thanks To Fast Implementation And Intuitive Operation

  • For Rücker, the implementation process of myleo / slot was a complete success: The project was characterized by a short implementation time and all wishes of the specialist department were taken into account.
  • Thanks to the intuitive user interfaces of myleo / slot, the training effort was reduced to a minimum and all parties involved were able to participate quickly.
  • External service providers have been communicating via the platform since the introduction of myleo / slot, making additional lists superfluous.
  • The utilization of resources in front of and behind the doors could be smoothed.
A Glimpse Of The Future

Following the successful implementation of myleo / slot, Rücker is already planning the next digitalization steps. The focus here is on the exact coordination of the planned use of resources with the expected workload. For greater efficiency and precision, process steps from the notification of the expected trucks, through dispatching, to the clearance notification of the gates will be carried out with myleo / yard in the future. The connection to SAP ERP is also being evaluated. This would enable the dairy to create a continuous data flow that often makes manual intervention obsolete due to a higher degree of automation. Furthermore, empty and returnable packaging processing is also to be mapped via myleo / dsc in the future in order to simplify the reconciliation of credit balances or container debts of the service providers.

"When it comes to fresh produce, adherence to delivery dates and well-interlocked processes are essential. Delays are also critical for our customers. We are pleased to have found a tool in myleo / slot that simplifies the planning of time slots and makes any deviations transparent for all parties involved."



Are you interested in state-of-the-art logistics solutions? Then I am your contact person. I look forward to your call or your message via contact form.

Christiaan Carstens Portrait

Christiaan Carstens
Member of the Management Board

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